1. Who we are
PeopleBeam Technology Ltd is a company registered in England and Wales (company number 13710765). Registered office: Citrine House, 87 Lismore Boulevard, Flat 32, Colindale, London NW9 4GD, United Kingdom.
For questions about this policy or your personal data, email hi@peoplebeam.co.
2. Our role: controller or processor
When your organization uses Beam, it decides who’s in the workspace and what they share: check-in answers, goals, feedback, praise and comments. For this workspace content, your organization is the controller and Beam is its processor. We only use it to provide Beam to your organization, as our terms and your organization’s instructions allow.
If you use Beam through your employer and want to see, change or delete workspace content, ask your workspace admin first. If you contact us, we’ll pass your request to your organization and help them answer it.
For everything else, including account details, billing, website visits, support and marketing emails, Beam is the controller.
3. What we collect
Account details. Your name, work email, job title, team, manager, profile photo if you add one and your password. If you sign in with Google, we receive your name, email and profile photo from Google.
Workspace content. What you and your colleagues add to Beam: check-in answers and mood ratings, goals and key results, feedback, praise, comments, mentions and files.
Billing details. The billing contact, company name and address, plan, number of people and payment history. Card details are entered straight into our payment provider’s secure form. We only see the card type, last four digits and expiry date.
Usage and device data. Pages and features you use, clicks, the time and date, your browser and device type, IP address, approximate location from your IP address, and error reports.
Things you send us. Emails, support conversations, demo bookings (your name, email, company and anything you tell us when you book) and survey answers.
Connected apps. If your organization connects another app to Beam, we receive what that connection needs to work, such as the account name and the data it sends to Beam.
We don’t ask for sensitive data such as health information. Please don’t put it in Beam unless your organization has told you it’s appropriate.
4. How we use it and why we’re allowed to
UK and EU data protection law says we need a legal reason for each use. Here’s ours.
We don’t make decisions about people based only on automated processing that have legal or similarly significant effects.
5. Google user data
If you sign in with Google or connect your Google Calendar, we use the data Google shares only to sign you in and to show and schedule the events you choose in Beam. We don’t sell it, use it for advertising, or use it to train AI models, and people at Beam don’t read it unless you ask us to for support, it’s needed for security, or the law requires it.
Beam’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
7. International transfers
Some of our service providers process personal data outside the UK and the European Economic Area. When they do, we make sure it stays protected: either the destination is covered by adequacy regulations, or we use the UK International Data Transfer Agreement or Addendum and the EU Standard Contractual Clauses.
8. How long we keep it
- Account and workspace data: while your organization has an active trial or subscription. After it closes, we keep it for 30 days in case you come back or ask for a copy, then delete it. Copies in backups are deleted within 90 days after that.
- Billing records: six years, because UK tax law requires it.
- Support emails and demo bookings: up to three years after our last contact.
- Website and product analytics: no longer than two years.
If you leave an organization that still uses Beam, what you added stays in its workspace until the organization deletes it.
9. How we protect it
Data is encrypted in transit with HTTPS. Access to customer data at Beam is limited to the people who need it to run and support the service. Card details never touch our servers.
No system is perfectly secure. If a breach affects your personal data, we’ll tell your organization, and you where the law requires it, without undue delay.
10. Your rights
Depending on where you live, you can ask us to:
- tell you what personal data we hold about you and give you a copy
- correct anything that’s wrong
- delete your data
- send your data to you or another company in a common format
- stop or limit how we use it, including for marketing
- withdraw consent you’ve given, at any time
Email hi@peoplebeam.co. We may ask you to confirm your identity. We’ll answer within one month and won’t charge you. For workspace content, we’ll work with your organization on your request, as explained above.
If you’re unhappy with how we’ve handled your data, please tell us first so we can put it right. You can also complain to the UK Information Commissioner’s Office at ico.org.uk, or the data protection authority where you live.
12. Emails from us
We send service emails, such as check-in reminders, notifications and billing receipts, because Beam needs them to work. You can choose which notifications you get in your Beam settings.
Product news and tips are optional. Every one has an unsubscribe link.
13. Children
Beam is a work tool for adults. It isn’t meant for anyone under 18, and we don’t knowingly collect their personal data.
14. Changes to this policy
If we make important changes, we’ll tell workspace admins by email or in Beam before they take effect. The date at the top shows when this policy last changed.